Thursday 22 August 2013

Operators, companies to face action on pesky calls - Indian Express

Press Trust Of India : New Delhi, Fri Aug 23 2013, 02:48 hrs Small Large Print

Coming down heavily on pesky callers, telecom regulator Trai has said phone connections of banks, insurance firms and realty players will be disconnected if rules of unwanted calls and messages are flouted by them, or on their behalf.

The new rules issued by the authority include a fine of Rs 5,000 per complaint on a telecom firm if found that the unsolicited commercial call (UCC) or SMS was made by unregistered telemarketers using its network.

Trai said, "In cases where the UCC contains reference to another telephone number or an entity such as banks, insurance companies, builders for which the commercial transaction has been solicited, the telecom resources issued to the subscriber/entity for which commercial transaction has been solicited, shall be disconnected across all service providers..."

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