Microsoft withdraws Windows RT 8.1 update to fix 'Blue Screen of Death' issues - IBNLive

New Delhi: Microsoft has pulled a Windows update from its website after it caused some customers' devices to crash. Reports say on trying to install the updates many users got the 'Blue Screen of Death' display and the error message said "Your PC needs to be repaired. The Boot Configuration Data file is missing some required information."

The company said it removed the RT 8.1 update from the Windows Store during the weekend.

ALSO SEE Windows 8.1 review: Far better than Windows 8, but far from perfect

In place of the update, Microsoft posted an apology for the problem and said it's trying to resolve the situation quickly. The company says it will give updates as soon as possible. It says the problem affected only a limited number of users, some of whom had difficulty downloading the update.

Microsoft has pulled a Windows update from its website after it caused some customers' Surface RT tablets to crash.

Microsoft says RT 8.1 is an operating system for tablets and light, thin personal computers. It only runs built-in apps or apps downloaded from the Windows Store.

ALSO SEE Microsoft releases Windows 8.1: 16 new features that make the update worthwhile

Full text of Microsoft's apology notice

Microsoft is investigating a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1. As a result, we have temporarily removed the Windows RT 8.1 update from the Windows Store. We are working to resolve the situation as quickly as possible and apologize for any inconvenience. We will provide updates as they become available.

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#microsoft #windows rt #operating systems #blue screen of death

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